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Pursuant to the Ontario Public Service Accessible Customer Service policy, if a person with a disability needs an accessible format, we will work with the person to provide the format or support that will meet their needs — at no additional cost to them.

If we are not able to meet the person's particular requirement in a reasonable timeframe, we will inform them and will work with them to determine an alternate method or will provide a summary of the information they seek from this collection.

For assistance related to accessibility of the Grievance Arbitration Awards Portal, please contact or call (416) 326-1260.